FILTERS

BOROUGH

Borough Map Map displaying boroughs selected by user

SERVICE TYPE

TIME PERIOD

TIME PERIOD

BUS ROUTES

-- Please select a route --

DAY OF WEEK

Service Delivered data export button

Service Delivered measures the percentage of scheduled buses that are actually provided during peak hours.

Bus Speeds data export button

Bus Speeds are calculated as a bus’s average end-to-end speed along a route.

Additional Bus Stop Time data export button

Additional Bus Stop Time is the average time that customers spend waiting at a stop beyond their scheduled wait time.

Additional Travel Time data export button

Additional Travel Time is the average time customers spend onboard a bus beyond their scheduled travel time.

Customer Journey Time Performance data export button

Customer Journey Time Performance is the estimated percentage of customers’ trips that are completed within 5 minutes of the scheduled time.

Mean Distance Between Failures data export button

Mean Distance Between Failures reports how frequently bus mechanical problems cause delays.

Passenger Environment Survey data export button

The Station Passenger Environment Survey Key Performance Indicators measure station comfort and convenience.

Wait Assessment data export button

Wait Assessment measures how regularly buses are spaced.